Reuse365: Powering the Future of Sustainability Programs
Hi everyone, David Herrington here–the Director of Product at Fill it Forward.
One of the most rewarding parts of my role is creating the digital tools that organizations use to launch and grow their sustainability programs. Over the years, we’ve learned that while participants connect daily with their reusable bottles, cups, or bags and the Fill it Forward app, program administrators need something different: a dedicated suite of products to help them launch, manage, engage, and measure their impact.
That’s why we created Reuse365, a suite of digital products built to make running a sustainability program simple, engaging, and impactful—everything you need all in one place.
From schools and workplaces to events and hotels, Reuse365 gives administrators the tools to simplify program launches, monitor engagement in real time, and celebrate measurable sustainability results.
Let’s take a closer look at what’s inside.
Success Hub: Launch with Confidence
Every successful program starts with the right foundation. That’s where the Success Hub comes in. It’s your one-stop resource center for onboarding and launch. With templates, best practices, and step-by-step guidance, administrators can hit the ground running and feel supported every step of the way.
The Success Hub is included in both our Standard and Enhanced memberships, so whether you’re new to sustainability or scaling a global reuse initiative, you’ll always have the tools you need to succeed.
App Customization: Engage Your Community
Engagement is everything in a sustainability program, and the app is often where it begins.
With App Customization, administrators can personalize the Fill it Forward app to reflect their own community. Customize group descriptions, set up group challenges and prize draws, or share timely in-app announcements. These tools make it easy to make the app feel like a natural extension of your workplace, school, or event.
Reuse Data: Real-time Insights, Real-time Progress
Impact is best understood when it’s measurable. With Reuse Data, administrators can access a real-time dashboard that captures every scan, refill, and reuse. You can filter data, monitor adoption rates, and identify opportunities for growth, conveniently all in one place.
It’s like having a window into the health of your program, helping you celebrate what’s working and improve where needed.
Refill Integrations: Connect the Full Experience
Sustainability programs become even more powerful when every refill counts. With Refill Integrations, your water refill stations can automatically sync usage data into your program. This creates a holistic picture of how your community is making a difference and ensures no action goes unrecognized.
Impact Board: Celebrate Your Community’s Reuse
Nothing drives participation like celebrating collective achievements. The Impact Board turns your program’s reuse data into a visual story, transforming numbers into something inspiring and tangible.
Broadcast it on a screen in your workplace, event space, or cafeteria, and watch as your community takes pride in their progress and pushes for even bigger impact. You can even embed the Impact Board directly into your website or event app using the iframe link included in the Reuse365 Member Portal.
Inventory Tracking: Stay on Top of Your Fleet
For programs using reusable takeout containers, cups, or other Borrow-based systems, Inventory Tracking is an essential tool. It allows administrators to manage distribution, monitor return rates, and keep operations running smoothly. Think of it as your program’s built-in logistics partner.
Why Reuse365 Matters
Launching a sustainability program is more than just distributing a reusable product. It’s about creating meaningful change, building community, and proving that small daily actions add up to a big impact. Reuse365 is here to make that journey easier for program administrators and more engaging for participants.
By combining thoughtful digital tools with the Fill it Forward app, we’re helping organizations of all sizes measure success, inspire participation, and create lasting impact.
I can’t wait to see how your team uses Reuse365 to bring sustainability to life.
