Website Privacy Policy

Fill it Forward is a brand of Green Menu Inc. We respect the privacy rights of our online visitors and customers and recognize the importance of protecting the information we collect.

This privacy policy describes the online information practices we employ in relation to the information you provide when using our sites.

By visiting you are accepting and consenting to the practices described in this Privacy Policy and Terms & Conditions.

If you are under the age of 16, we require that you inform a parent or guardian about Fill it Forward’s Privacy Policy and Terms & Conditions as well as attain their consent to the Privacy Policy and Terms & Conditions before registering or placing an order with Fill it Forward.

How and when do we collect your personal information?

When you provide information to us by:

Registering on our site for an online account or otherwise contacting us to obtain information in relation to us or our services:

  • Updating the ‘Your Online Account’ profile;
  • Communicating with us by phone, email or otherwise, completing a questionnaire or inquiry form;
    subscribing to our mailing list;
  • And/or interacting with our site


Information from other sources

We may receive information from 3rd parties that we use for online order purposes, such as address information from our carriers along with sources we use to process payments.

We may also obtain additional authentication or identity checks to prevent fraudulent payments and activities.


How we use your personal information

We use your personal information for the purpose(s) you have given us permission for, including:

Processing orders and payments;
Communication regarding orders, updates, products, services, and promotional offers;
Updating our records and maintaining any online account you have with us.
Preventing and/or protecting fraud or abuses to our site;
Conducting market research

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Fill it Forward.


When do we share your personal information?

When we use other companies to perform function on our behalf including fulfilling orders, delivering packages, sending customer communications, analyzing data, and processing credit card payments.


IP addresses and cookies

We may collect information about your computer, including:

  • IP address
  • Location
  • Browser
  • Device & Operating System

We use this information to improve the structure of our site and report aggregate information for in-office use only. This is statistical data about our users’ actions and patterns and does not identify an individual’s identity.

We reserve the right to use cookies as an anonymous method of recording your usage of our site and would ask that if you do not wish to have cookies recorded on your machine, you amend the settings on your browser to prevent them from being created.

If you alter your browser settings to refuse our cookies, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

We also use cookies for our web app in order to track the amount of reuses allowed every 5 minutes. This information is not stored on our servers.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and/or delete them, visit



Your security is extremely important to us and we will do everything we can to protect your information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Revisions to our Privacy Policy

We reserve the right to revise this Privacy Policy or any part of it. We will send you digital communication if we update our privacy policy. We also suggest reviewing the policy periodically for changes.

Unless stated otherwise, our current Privacy Policy applies from time to time to all information that we have about you.

This Privacy Policy was last updated on 22 April 2020.

How to Contact Us

At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed. Any email we send to you will contain an easy automated unsubscribe link if you wish to opt out. For more support please email us at

Thank you for visiting


Join the Fill it Forward Community

Stay up-to-date on our projects, progress, programs and products.